Eligibility for Returns

Returns are only accepted for products with manufacturer defects.
Examples of defects include:

• Structural damage (e.g., cracks, dents) caused during manufacturing.
• Missing or improperly assembled components.
• Functional defects (e.g., choppers not working as intended).

Note:

• Returns are not accepted for minor variations in color, design, or texture as these are inherent in handmade and natural products.
• Products damaged due to improper use, handling, or transportation after delivery are not eligible.

Return Conditions

1. Time Frame: All return requests must be initiated within 7 days of delivery.
2. Packaging: Products must be returned in their original packaging with all accessories and documentation included.
3. Proof of Defect: Submit clear photos or videos of the defect while initiating the return request.

How to Request a Return

1. Contact us at support@wholesalerajkot.in or call 8320102613] within the specified return period.
2. Provide your order details (order ID, product name, and quantity) and evidence of the defect (images/videos).
3. Our team will review your request and respond within 2 business days.